Customer Communication Management
CCM Features:
- SPEED & POWER COMBINED
- PRINT MORE AND FAST
- FULL AUTOMATION CAPABILITIES
Customer Communication Management
Communicate your customer’s way.
The CCM solution connects you with your customers for a more productive and profitable relationship. This is achieved through the various functionality of the CCM solution to help:
- Manage communications across all delivery channels for greater consistency and efficiency.
- Empower customers to reach out with new tools for a higher level of interactivity.
- Automate document generation for quicker responses and leverage print stream to personalize content and streamline printing and mailing operations.
The CCM solution enables organizations to create, distribute and manage multi-channel communications for greater customer satisfaction, improved operational efficiency and lower costs. Customer Communications are handled in all modes::
- Batch: such as Account Statements
- On-demand: such as Vouchers & Receipts
- Interactive: such as Contracts and Offers