about itec
Your e-document &
Your e-document &
e-process Partner
Established in 1991 in Amman, Image Technologies (ITEC) has become a leading provider of innovative digital solutions across the Middle East. With expertise in Electronic Document Management (EDM), Business Process Management (BPM), and Customer Communication Management (CCM), we help businesses optimize their operations and embrace digital transformation.
For over three decades, we have worked closely with our customers, delivering solutions that simplify workflows, enhance productivity, and create real value. Our commitment to innovation and customer success drives everything we do, making us a trusted partner for businesses seeking smarter, more efficient ways to work.
Experience
ITEC has been in the market since 1991
Quick Support
ITEC solutions make everything easier
Partners
OUR technology partners
OUR regional partners
ITEC In Numbers
+
active Clients
+
Implemented Projects
+
team members
Since
Customers
ITEC'S SELECTED RESPECTFUL CUSTOMERS
- Financial
- Governmental
- Health
- Others
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Armada
Client Testimonials
"We have been using Docuware
system for our HR employee
files and other data.
It is very convenient, easy to
use system and has helped us in
digitizing all our employees and
other files. The system helped
us in reducing papers / files /
storage space as well as fast
retrieval of documents."
Sonu Duggal
HR Manager
“ ITEC has been very supportive to healthcare sector vision in digital transformation and providing information to the users with the speed and accuracy required. In fact, I have not had any problem dealing with the system or the technical support for 15 years of dealing with DocuWare document management solution, which has helped me a lot in applying document archiving standards at the highest level”.
Ehab Yacoub
Health Information & Patient Experience Manager
“Professionals is the word that I can describe ITEC with. During the past ten years, APC was able to automate the work in different departments and locations using Docuware document management solution. The ease of use and flexibility of the system was key factor why we choose the solution. We appreciate ITEC team dedications, quality of work, technical expertise and wholeheartedly would recommend their services. “
Rami Malkawi
IT Manager
"We are quite pleased with the assistance offered by the ITEC team. We appreciate the cooperation and devotion of each member of the ITEC support staff in resolving any issue that arose. Their personal abilities and dedication toward addressing any problem are exceptional."
Tufael Ahmed
Senior Application Support Specialist
It's such a great company and it's one of the most professional companies we've ever dealt with, we have been in the market since the 80's and we've never met such a professional team, support and customer service representatives. The process of following up with us by your employees was amazing and kept us on the track to enhance the system more, and now the system has exceeded our expectations."
Mutaz Shami
Head of IT
"ITEC team are more than great. We have worked with many team members, and all of them
work hard towards meeting RJ Goals with an excellent level of service.
ITEC provides Great Level of Support before the project, during the project, and post project.
We are always satisfied with ITEC Team Performance from all areas, Project Team, Support
Team, Account Manager.
We are more than happy to continue working with ITEC"
Issa Abdullat
Head of IT
نتمنى لشركتكم الموقرة مزيدا من التقدم والازدهار والتعاون المشترك وخاصة بعد ان لمسنا الدرجة العالية من الكفاءة والاقتدار وحسن المعاملة من قبلكم متمثلة بالمتابعة الفنية والتحديثات وتقديم خدمات عصريه تواكب التقدم التكنولوجي الذي من خلالها حافظتم على ديمومة عمل النظام داخل مؤسستنا طوال 20 سنة مضت
Burhan Jazi
IT Manager
"Your team's expertise and dedication have truly impressed us. They understood our unique needs and delivered tailored solutions that exceeded our expectations. The professionalism and efficiency displayed during the automation process were commendable. They were always available to answer our questions and offered guidance in a patient and calm manner."
Nada Al Asmr
Head of PMO
We've collaborated with numerous team members, and they've all exhibited commendable dedication in pursuit of Taleed's objectives, consistently delivering exceptional service. ITEC has consistently offered an outstanding level of support, whether it's before the project commencement, during the project implementation phase, or even after the project has gone live. Our satisfaction with ITEC's team performance extends across all facets: the Project Team, Support Team, and our dedicated Account Manager. We are delighted to continue our strategic partnership with ITEC.