In todays challanging and competitive nature of business, information contained within documents and what is called knowledge, play a crustial element in better decision making and therefore knowledge management is becoming a key element to the success or failure of any business. Moreover, businesses collect and generate knowledge in the form of documents that are required for accurate decision making in the day-to-day business processes.
Furthermore, documents of regulatory nature need to be managed such that they form the reference point for the organization’s compliance enforcement and monitoring process.
Therefore, the need for Enterprise Document Managemet (EDM), and Business Process Management (BPM) systems become essential to Automate and streamline organizations' processes which provide structured flow of information, and structured assignment of tasks that follow the set of rules and requirements defined by business processes.
Responding to the above ITEC has been a driving force behind the adoption of Enterprise Document Management (EDM) & Business Process Management (BPM) as an integral part of business applications at government and financial organizations in the
Middle East region.